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POSTAGE & DELIVERY 
 

Australia;

FREE Standard Shipping for orders within Australia when you spend $150 or more in one transaction.
All other orders will have a postage cost of $13 Flat Fee

FREE Express Shipping for orders within Australia when you spend $250 or more in one transaction.

Express Shipping will have a postage cost of $16 Flat Fee

FREE Local Delivery is available to areas 3429 | 3427 residents; delivery days are Tuesday & Friday.

Pickup is offered at our Sunbury HQ; Pickup Address & available times will be sent via email once your order is ready.

New Zealand;

FREE Standard Shipping for orders to New Zealand when you spend $250 or more in one transaction.
All other orders will have a postage cost of $17 (up to 3kg), $23 (3kg-5kg) or $26 (+5kg).

Express Shipping is offered and calculated at checkout.

All items are posted using Australia Post. Tracking Numbers are supplied. 

We are a small team so please allow 3 - 6 business days for processing and dispatch. 
Australia Post drop-offs are delivered Tuesdays & Fridays. (*exclude express post)

Below are Australia Post's estimated delivery times.
Metropolitan Areas - Up to 5 business days
Other Areas - Up to 7 business days

New Zealand - Up to 8-13 business days after dispatch
Please allow extra time for peak periods such a Easter, Christmas etc

Please ensure that shipping details are accurate. Moonlight Collective will not be liable to replace or refund the items when tracking shows the your parcel was delivered to the shipping address supplied, or if shipped to the wrong address or lost.
You will need to contact Australia Post lodge a dispute.
If your parcel is redirected back to us due to incorrect or incomplete address, you will be notified via email once it has been delivered back to us. You will be required to pay the postage fee to repost your parcel.

We only post within Australia & New Zealand.

Our packaging is eco friendly, recyclable, repurposed and/or biodegradable. 

All items are wrapped in repurposed bubble wrap and/or in biodegradable wrap.

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